Return / Refund Policy

Thank you for your purchase. We hope you are happy with product you received from us. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit or exchange. Please see below for more information on our return policy.

RETURNS:

We offer a 30 day except returns on our standard items on must be postmarked within 30 days of the purchase date. Returned items must be in be in new and unused condition, with all original tags and labels attached .

EXCEPTIONS TO OUR POLICY:

We cannot accept custom products for returns. We do our best to show you what the final product will look like by sending a proof for approval.

RETURN PROCESS:

To return or exchange an item, please contact us at returns@oceanvisitsgifts.com. We will ensure our returns process will be a simple one. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

QUESTIONS:

If you have any questions concerning our return policy, please contact us at: returns@oceanvisitsgifts.com or call us at (860) 227-8664.